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Click on any of the frequently asked questions to read its answer.
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Why don't I see the retailmontana Toolbar on my browser?
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How can I move the retailmontana Toolbar to a different location?
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Why don't I see the retailmontana Toolbar listed in the Internet Explorer toolbars list?
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Does the retailmontana Toolbar conflict with my browser or other add-ons?
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I installed the new version of Microsoft Iternet Explorer 6. Why doesn't the retailmontana Toolbar icon appear on my browser?
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I'm trying to uninstall the retailmontana Toolbar but keep getting an error message. What should I do?
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Do I need to pay for using the retailmontana Toolbar?
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When will you have the retailmontana Toolbar available for other platforms?
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Do you support MSN Explorer?
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How can I contact technical support?
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| How do I uninstall the retailmontana Toolbar? |
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Why don't I see the retailmontana Toolbar on my browser?
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If you have installed the retailmontana Toolbar and do not see the icon, or you installed a new version of Internet Explorer and the retailmontana toolbar is no longer displayed, go to View > Toolbars and click on the retailmontana option. If you don't see the retailmontana toolbar listed, follow the instructions below.
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How can I move the retailmontana Toolbar to a different location?
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Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
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You can change the location of the retailmontana Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the retailmontana icon by placing the retailmontana Toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.
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Please note that, as with all of Internet Explorer's toolbars, you can only move the retailmontana Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.
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Why don't I see the retailmontana Toolbar listed in the Internet Explorer toolbars list?
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Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The retailmontana Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.
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Does the retailmontana Toolbar conflict with my browser or other add-ons?
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No, the retailmontana Toolbar is designed to run without affecting any other system add-ons.
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I installed the new version of Internet Explorer (6.0).
Why doesn't the
retailmontana icon appear on my browser?
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In Internet Explorer, go to View > Toolbars and check that the retailmontana option is selected. If not, select it.
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I'm trying to uninstall the retailmontana Toolbar but keep getting an error message. What should I do?
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Install the retailmontana Toolbar again and then uninstall it.
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Do I need to pay for using the retailmontana Toolbar?
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No, the retailmontana Toolbar is free of charge.
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When will you have the retailmontana Toolbar available for other platforms?
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We are currently looking into the feasibility of implementing the retailmontana Toolbar for other platforms. Check our web site or forum for the latest updates.
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Do you support MSN Explorer?
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| At this time the retailmontana Toolbar does not work with MSN Explorer.
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How can I contact technical support?
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If you are experiencing any problems or have a question about the retailmontana Toolbar that is not covered in our online help then feel free to contact us.
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How do I uninstall the retailmontana Toolbar?
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To uninstall the retailmontana Toolbar from your Firefox browser do as follows:- Open Firefox and click on the "Tools" menu.
- Select "Extensions".
- Find retailmontana in the list of installed extensions and click on it.
- Click on the "Uninstall" button.
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